1. Introduction
DreamMedic Tutoring (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and tutoring services.
2. Information We Collect
a. Personal Information
We may collect:
- Student name
- Parent/guardian name (if applicable)
- Email address
- Phone number
- Educational details (e.g., subjects, level of study)
- Any information provided through enquiry or booking forms
b. Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide tutoring services
- Arrange sessions and communicate schedules
- Improve our website and services
- Send relevant updates (only where appropriate)
- Maintain safeguarding and student records
4. Legal Basis for Processing
We process data based on:
- Consent (when you contact us or submit forms)
- Contract (to deliver tutoring services)
- Legitimate interest (to improve services and communication)
5. Sharing Your Information
We do not sell or rent your data.
We may share data with:
- Tutors or staff for service delivery
- Trusted service providers (e.g., email or scheduling tools)
- Legal authorities if required by law
6. Data Security
We take appropriate technical and organisational measures to protect your data. However, no online system is completely secure.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide tutoring services
- Meet legal or safeguarding requirements
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at the email below.
9. Cookies
We may use cookies to:
- Improve website functionality
- Analyse site traffic
You can disable cookies in your browser settings.
10. Children’s Privacy
Where students are under 18, personal data must be provided by a parent or guardian. We handle all student information with appropriate care and safeguarding awareness.
11. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
14. Contact Information
📧 Email: info@dreammedic.co.uk
📍 Address: 186 Twickenham Rd, Isleworth TW7 7DR, UK
